Cancellation Policy

We understand that plans can change. Please read our cancellation policy carefully before placing your order.

Order Cancellation

• Orders can only be cancelled before they are shipped.
• Once an order has been dispatched, cancellation requests cannot be accepted.

How to Cancel

To request a cancellation, please contact our customer support team with your order number as soon as possible.

Refund for Cancelled Orders

• If your cancellation request is approved before shipment, the full amount will be refunded.
• Refunds are generally processed within 5–10 business days depending on your payment method.

Non-Cancellable Orders

• Orders that have already been shipped.
• Customized or personalized products.
• Gift cards or promotional items, unless required by law.