Privacy Policy
Effective Date: January 1, 2025
At Urban Stitch Mark, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Mobile number
- Email address
- Shipping and billing address
- Payment information (processed securely by our payment partners; we do not store card details)
- Device and browsing information through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order updates and service-related communications.
- Improve our website, products, and services.
- Prevent fraud and maintain website security.
Information Sharing
We do not sell or rent your personal information. We may share your information only with trusted service providers such as payment gateways, courier partners, and technology providers who help us operate our business.
Data Security
We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Your Rights
You may request to access, update, or delete your personal information where permitted by applicable law.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.